Versa's licensing solutions are based on a proven business process model shown below, that captures the core business functions that are common to all regulatory agencies. The model is based on:

• An Enterprise Integrated Database based on a single Regulatory Data Model that captures all agency data and business rules - no matter how many different programs or license types are required. Our largest installation manages over 225 license types across 30 programs and 7 divisions and 2 million licensees
• An Expert Rules-Based Engine that learns your business rules from your staff and can handle legislative changes usually without programming
• A Business Application Layer that is fully integrated across the organization which includes:
  
  
  • Application Processing
  • Examinations and Testing
  • Continuing Education
  • Licensing and Permitting
  • Inspections Processing
  • Complaint and Case Management
  • Discipline and Compliance
  • Fees and Fines Collection
  
  
• A Business Workflow Layer that manages work assignments and tracks who does what.
• The eGovernment Gateway Layer that enforces role-based security for agency staff and public users.

Versa:Regulation Business Process Model

To learn how Versa:Regulation can enhance your government, please contact us.

Versa:Regulation business functions are accessed through an intuitive web-based 508 compliant graphical user interface that runs from the simple browser on your desktop with no downloads or plugins. Every function is managed securely via a role-based access scheme. Each user is assigned a User ID, role and password by your System Administrator. The user's role determines which license types, which functions, and which privileges are allowed for that user.

After a valid login, user navigation is achieved via a simple set of business tabs at the top of every page. A breadcrumb trail tells you where you are and where you have been so you can easily retrace your path or jump directly to a new function.

The business modules provide the rich functionality needed by even the most demanding agency rules. The following is a list of high level business modules supported by Versa:Regulation. Contact Iron Data for more details or to request a demonstration.

• Application Processing
• Cash Office Posting and Balancing
• Examinations and Testing
• Continuing Education Monitoring
• Licensing and Permitting
• Inspections Processing
• Complaint and Case Management
• Discipline and Compliance Processing
• Fees and Fines Collection

Versa:Regulation is a fully integrated solution designed to meet the diverse business needs of regulatory agencies. The business modules deliver the required depth of business functionality but to be truly effective, the solution must empower and delight users during their every day work experience with the system. The Versa:Regulation Utility Functions make each user a “power” user and makes the system the “workhorse” application that people want to use. Versa:Regulation includes the extensive set of Utility Functions listed below.

Security	User registration and authentication is built in to Versa:Regulation allowing your system administrators to control access to all modules and functions of the system. A role-based model is used so that a role can be created to parallel each user job and users can be easily assigned roles. From an application perspective, security controls module access, permitted functions and transactions, database privileges (e.g. add, change, delete, view), and license type permissions. The enforcement system includes an additional three dimensional security layer designed to handle any sensitive information access restrictions
Administration	The flexibility of Versa:Regulation is legendary and is managed from an extensive library of system administration modules. Each rule table and code table can be maintained from a user friendly web interface. Technical programming skills are not required for effective system administration.
Assignment	Work assignment functions are built into the core business modules of Versa:Regulation allowing managers to assign work to application or license processors, investigators and inspectors through rules that determine work eligibility and load.
Attachment	Document attachment functions are built into Versa:Regulation at all the key touch points of the system allowing your staff to attach documents or images of any file type to be attached to an application, license, complaint or case, inspection. Versa:Regulation attachments work in much the same way as e-mail attachments are managed in MS Outlook. You can browse, attach, view and delete attachments within Versa:Regulation. Attachments can be used for photos, renewal or other forms. Even sound or movie clips may be attached.
Search Engines	We know you have lots of data and too much paper to deal with every day. So Versa:Regulation provides powerful advanced search engines that are interconnected to help you fund what you want fast. An example of an interconnected search would be to search for a licensee from within a case or inspection. Search engines are provided for all major business areas including licensed or unlicensed entities.
Search Results	Versa:Regulation search results functions provide basic query capability to all users without the need for any ad-hoc query tools. Results lists include primary and secondary sorting capability on any column and hyperlink access to any record found in the results.
User Defined Records	After more than 15 years in the business, if we learned one thing about regulators, we learned that they are passionate about their data. We could never predict the specific data needed for your license types as mandated by your legislation, so we let you build your own record types with any content and automatically connect these records to applications, licenses, complaints or cases, or inspections. Versa:Regulation will build the records for you, keep history of changes for you, and provide you with the data entry pages – all automatically without programming. Iron Data believes in the saying “No Data Left Behind”.
Letters	Versa:Regulation provides an integrated letter system allowing you to define any number of letter templates with merge fields that extract data from the license, application or case as required. Letters can be configured to include “ask” fields that stop for operator input or multiple text selections that stop and allow you to choose between sentence or phrase options.
Reports	Versa:Regulation includes “factory default” reports that are designed to meet your initial reporting requirements. These include the types of run reports needed for the system to track the results of various periodic batch processes like the generation of renewals. There are also integrated operations reports such as the Daily Cash Deposit List and other on demand reports that in total make up about 45 standard reports that are included in the solution. Additional statistical and management reports are provided through Versa:Datamart.

Ever since Iron Data implemented its first regulatory solution for state agencies, the concept of single master entity record has been central to our Regulatory Data Model. Many agencies struggle with "silo" systems that have been built over time that don't talk with each other. Such systems have to deal with multiple occurrences of names and addresses for the same entity and always face problems with data accuracy and inefficient processes. Iron Data implemented largest licensing system transformation ever implemented in North America successfully using this Regulatory Data Model and migrated 72 disparate licensing systems and databases into a single enterprise database. The Iron Data Regulatory Data Model (depicted below) is designed from the start to be "Entity Centric" in that all license records for the same business or person tie back to a single entity. Versa:Regulation was designed from the ground up realizing the benefit of a single enterprise data base so that all agency data assets are stored in one place. Good data and good access to data is the core of every successful enterprise solution.

Versa:Regulation is designed around Versa's Entity Centric Data Model

Iron Data brings to regulatory agencies its unique and innovative approach made possible because of its long history of successful system implementations in the regulatory market. Versa's combination of skills, proven methodologies, products, and intellectual property result in the delivery of the lowest risk, lowest cost of ownership, and highest benefit solutions.